F.A.Q.
Why wouldn't I bother with hiring a full-time designer?
Great question! A top-tier full-time designer can set you back over $100,000 annually, not to mention benefits (good luck finding an available one). Plus, you may not always have enough work to keep them constantly engaged, leaving you to foot the bill for idle time.
With the monthly plan, you have the flexibility to pause and resume your subscription as needed, ensuring you only pay for services when there's actual work on the table.
Is there a cap on the number of design requests?
Once subscribed, you can throw as many design requests into your queue as you want, and they'll be taken care of one by one.
How fast can I get my designs?
Most requests are handled in just two days or less on average. However, the more extensive tasks may take a bit longer.
Who's behind the designs?
Believe it or not, StarTask is most particularly the one-person show of its creator.
How does the pause feature work?
Not every month may be slam-dunked with design work. If you only have a few requests, pausing your subscription is the smart move.
Billing cycles roll on a 31-day basis. For instance, if you use the service for 21 days and then pause your subscription, the billing cycle takes a breather too. You'll then have 10 days of service left to use whenever the train is rolling.
How do I request design tasks?
StarTask keeps things flexible. Clients shoot design requests straight through Trello, share links from services like Google docs, upload files, or even drop a brief audio or video (for those who prefer talking over typing). Essentially, if it links or shares on Trello, it's good.
What if I'm not vibing with the design?
No sweat! We'll revise the design until you're 100% satisfied.
What if I only need one design?
No problem. Once you're done, pause your subscription, and when more design needs pop, swing back around. No need to let your remaining subscription time gather dust.
Can I get a refund if the service doesn't hit the mark?
With the top-notch quality we deliver, there are no refunds. Quality is the name of our game.
